We are a team of IT professionals who provide technical solutions to your nasty computer problems. We are available 24/7 so that you can get your system up and running at anytime of the day.
24×7 technical support and troubleshooting and hence you save time with experienced and qualified technical persons always available for troubleshoot. Always on monitoring for identifying threats. Time bound reports on the performance of your system to have proactive IT infrastructure management
For our customers around the world, our expertise lies in delivering quality technical troubleshooting through remote computer support. This is also named as online pc troubleshooting. We make use of screen-sharing technology that connects our users with a remote session. But before we activate a session, it is compulsory for you to be registered with us. A secure link will be provided to you that you need to download on your system for the remote session to happen. The IT support team will respond to your issues. You can sit back and watch them perform tasks on your PC. Once the task is done, our IT support team logs out and your session is disconnected. If you do not want to use the remote computer support or live support, you can also avail troubleshooting via e-mail, phone or live chat.
No. After your remote session is over we cannot log in again. Once you are logged out, the IT support team can no longer see or access your computer.
No. To just diagnose where the problem lies, we normally do not charge you. As soon as the problem is identified, we seek your confirmation to fix it. Once you have availed our plans, we give you a time frame within which your computer problem should resolve.